Monitoring

  • Created :Fri,12,2016
  • Last Updated:Wed,07,2017

In order to create monitoring alerts go to Admin-> Notification ->Monitoring 

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Click on Add Monitoring to add new: 

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Type Description
Blacklisted Destination An alert will be raised when call will be made against specified destinations.

You can specify multiple destinations.

Send Email To: Email addresses (comma separated) where you want an alert email to be sent.
Longest Call An alert will be raised when call duration will be more then the specified duration.  

In order to setup an alert on all Accounts select 'All' in the account drop down.

Send Copy To: Email addresses (comma separated) where you want an alert email to be sent.
Email To Account: if ON then alert email will be sent to account billing email.
Expensive Calls An alert will be raised when call cost will be more then the specified amount.  

In order to setup an alert on all Accounts select 'All' in the account drop down.

Send Copy To: Email addresses (comma separated) where you want an alert email to be sent.
Email To Account: if ON then alert email will be sent to account billing email.
Call After Business Hour An alert will be raised when call will be made outside the specified hours.   

Send Copy To: Email addresses (comma separated) where you want an alert email to be sent.
Email To Account: if ON then alert email will be sent to account billing email.